Lovedabead


Shipping & Refunds


Shipping Information

 

Welcome! 

Items are all made-to-order. They will be made and shipped within 7 days of purchase. I ship on Mondays  and Fridays

Currentyl, lovedabed is offering free shipping australia wide.

National shipping includes scanning and tracking.

Your gift box is shipped in a bubble parcel envelope. the packaging insures your jewellery arriving safely to you!

international customers note-

i am shipping from australia. Expect xmas with  possibly delays.


I am charging a flat rate of $23 (Australian dollars) to all overseas shipping postage.

This $23 International shipping rate is registered post.

  • Delivery should be within 10 to 15  business days between metropolitan areas of major cities*
  • Delivery to over 190 countries*
  • Signed delivery at most destinations


If your package does not turn up within the expected time frame, please contact me and I will do my best to rectify the situation! **However, please be aware that I don't consider a parcel 'lost' in the post until it has been a full 30 days from the date of shipping, and I will not replace an item sooner than this. 

Also I cannot accept responsibility for any customs issues or refusals. If you are concerned about your country's customs laws, please investigate before purchase. If a package comes back to me from customs in the original condition, I will of course refund your money.

 

Refunds


Please choose carefully as i do not refund due to change of mind. If you are unhappy with your design because of a fault i will be more then happy to resolve this issue as quickly as possible. Please contact me within 10 days of receiving it.

If you would like a refund on a faulty lovedabead item, please return safely in original condition, unworn and including all tags and packaging . I will then refund the full price on receiving it back. 

I want you to be happy with your order, and I will do whatever I can to sort out any issues promptly. 

Also I cannot accept responsibility for repaying postage and handling charges.